We offer a wide range of carefully crafted Ginocello® products to explore.
Tip 1:
Looking for something specific? Use the search bar at the top of the site. Simply enter a keyword or product name to quickly find what you’re looking for.
Tip 2:
Prefer to browse? Use the Shop Categories in the main menu to explore our collections. Each category showcases our best and most relevant products, making it easy to discover your favourites.
We want you to be completely satisfied with your Ginocello® purchase. If there is an issue with your order, please contact us as soon as possible.
Returns are accepted for damaged, faulty, or incorrect items
Items must be unused, unopened, and in their original condition
Due to the nature of alcohol products, we are unable to accept returns on opened bottles unless the item is faulty
Any issues must be reported within 14 days of delivery
Refunds or replacements will be processed once the issue has been reviewed and approved
Please contact our customer support team with your order number and details, and we’ll be happy to assist.
Yes. If the item you received is damaged or defective, you may return it in the same condition as received, with the original box and/or packaging intact.
Once we receive the returned item, it will be inspected. If the item is confirmed to be defective or damaged, we will process a full refund, including any applicable shipping fees incurred.
While we aim to help wherever we can, returns may not be accepted in the following circumstances:
The return request is made more than 15 days after delivery
The product has been opened, used, or consumed, unless it is faulty
The item is damaged after delivery or not returned in its original condition
Consumable products, including drinks, that have been opened or partially used
Products returned with missing labels, original packaging, seals, or accessories
Items with tampered or removed batch codes or security seals
Products reported as defective that are covered under a manufacturer or supplier warranty, where applicable
Hygiene- or safety-sensitive items where resale is not possible
If you’re unsure whether your item is eligible for return, please contact our customer support team before sending anything back—we’re always happy to advise.
Certain items are not eligible for return due to their nature or legal restrictions. These include:
Clearance or sale items clearly marked as non-returnable at the time of purchase
Items where the offer or product description states that returns are not accepted
Alcoholic and non-alcoholic consumable products that have been opened, used, or partially consumed
Products returned without original packaging, seals, labels, or accessories
Items with tampered or missing batch codes, security seals, or safety features
Products that are damaged after delivery or not returned in their original condition
In line with UK Consumer Protection Regulations, consumable goods cannot be returned once opened unless they are faulty or not as described.
If you’re unsure whether an item can be returned, please contact our customer support team before initiating a return—we’ll be happy to help.
Ginocello® is crafted using a thoughtful, ingredient-led process:
Hand-zested lemons and limes are used to capture natural citrus oils
Citrus is gently macerated to preserve aroma and freshness
A bespoke gin botanical blend is introduced, including juniper, coriander seed, angelica, chamomile, elderflower, and orange peel
The spirit is gently distilled or blended, then sweetened predominantly with local honey and cane sugar
The liquid is rested and refined to achieve balance and clarity
This approach delivers brightness without harshness and sweetness without heaviness.
Brighter and more structured than traditional limoncello
Softer and more approachable than full-strength gin
Naturally citrus-led, never artificially flavoured
Designed to work neat, sparkling, or mixed
Crafted for both warm and cold serves, including hot drinks
Ginocello® is intentionally versatile—equally suited to sipping, spritzes, cocktails, and modern aperitivo culture.
Ginocello® is made using high-quality, natural ingredients. We use fresh, hand-zested lemons (and limes in some expressions), carefully selected gin botanicals, and gentle sweetening such as local honey and cane sugar.
Full ingredient details for each Ginocello® product can be found on the individual product description pages, as formulations may vary between expressions, including alcohol-free and limited editions.
Each Ginocello® product page clearly lists the bottle size (e.g. 70cl) and alcohol strength (ABV), along with serving suggestions to help you choose the right option.
If you’re comparing different expressions—such as Original, Sparkling, Aperitivo, or Alcohol-Free (ZERO)—the product descriptions provide guidance on flavour profile, strength, and ideal use to help you select the best fit for your needs.
To place an order, simply add your chosen Ginocello® products to your cart and proceed to checkout. Follow the on-screen steps to enter your delivery details and payment information, then confirm your order.
You’ll receive an order confirmation email once your purchase has been successfully completed.
We accept a range of secure payment options, including major credit and debit cards, PayPal, Apple Pay, and other trusted payment methods available at checkout. All transactions are processed securely to protect your information.
Orders can be modified or canceled within [time frame] after placement. Please contact our customer service team as soon as possible for assistance.
We offer several shipping options, including standard, express, and overnight shipping. Shipping times and costs vary based on your location and the selected shipping method.
Yes, we offer international shipping to many countries. Please refer to our Shipping Policy for more details on international delivery.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.
We offer a [number] day return policy for unused and unworn items with original tags and packaging. For detailed information, please refer to our Return Policy.
To return or exchange an item, please visit our Returns & Exchanges page for instructions. You will need your order number and the email address used for the purchase.
Refunds are processed within [number] days of receiving your return. The time it takes for the refund to appear in your account depends on your bank or payment provider.
You can reach our customer service team via [email, phone, live chat, contact form]. We are available [hours of operation].
Yes, we offer gift cards in various denominations. They can be purchased on our website and are delivered electronically.
You can create an account by clicking on the “Sign Up” button on our website and filling out the required information.
To reset your password, click on the “Forgot Password” link on the login page and follow the instructions.
Yes, we offer various discounts and promotions throughout the year. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.
Enter your promo code at checkout in the designated box and click “Apply.” The discount will be reflected in your order total.
Care instructions are provided on the product page and on the label of each item. You can also visit our Care Guide for general tips on maintaining your fashion pieces.
Yes, we offer wholesale opportunities. Please visit our Wholesale page for more information and to apply.
We love collaborating with influencers and other brands. Please contact our marketing team at [email/contact information] with your proposal.
Ginocello® sits between traditional Italian limoncello and modern British gin craftsmanship. While classic limoncello focuses purely on citrus sweetness, Ginocello® combines fresh lemon (and lime in some expressions) with refined gin botanicals, resulting in a more balanced, structured, and versatile citrus spirit.
Ginocello® is a citrus liqueur inspired by gin botanicals. It is not classified as a gin, but it incorporates carefully selected botanicals to add depth and complexity beyond traditional citrus liqueurs.
Ginocello® sits between traditional Italian limoncello and modern British gin craftsmanship. While classic limoncello focuses purely on citrus sweetness, Ginocello® combines fresh lemon (and lime in some expressions) with refined gin botanicals, resulting in a more balanced, structured, and versatile citrus spirit.
Ginocello® uses a bespoke botanical blend which may include juniper, coriander seed, angelica, chamomile, elderflower, and orange peel. Botanical selections vary by expression and are chosen to complement—not overpower—the citrus character.
No. Ginocello® is naturally flavoured using real citrus and botanicals. No artificial flavours or colours are added.
Some Ginocello® products contain honey and may not be suitable for vegans. Please check the individual product description for full ingredient and allergen details.
Ginocello® contains citrus. Some expressions may contain honey. Full allergen information is provided on each product page.
Ginocello® products range from 0% ABV (alcohol-free) to 22% ABV, depending on the expression. Each product page clearly states the ABV.
Ginocello® was discovered in London and is produced in the UK using carefully sourced ingredients and refined production methods.
Ginocello® is highly versatile and can be enjoyed:
Chilled and neat
In spritzes with prosecco and soda
With tonic as a citrus-forward alternative to a G&T
As a cocktail ingredient
As a warming hot drink in colder months
Yes. Ginocello® works beautifully in cocktails, including lemon martinis, spritzes, aperitivo drinks, and dessert-style serves.
Yes. Ginocello® has been enjoyed as a warming hot citrus drink since 2012, particularly during colder months.
Once opened, Ginocello® is best enjoyed within 6–12 months for optimal flavour. Always reseal the bottle tightly after use.
Ginocello® can be stored at room temperature when unopened. Many customers prefer to chill or freeze Ginocello® before serving for the best experience.
Popular garnishes include lemon peel, fresh herbs (such as basil or thyme), or seasonal citrus slices, depending on the serve.
No. You can place an order as a guest. Creating an account allows you to track orders and save details for future purchases.
If your order has not yet been dispatched, please contact us as soon as possible. Once dispatched, changes or cancellations may not be possible.
Any minimum order requirements will be clearly stated at checkout, if applicable.
Gift options may be available on selected products. Please check the product page or checkout for current options.
Yes. Trade, wholesale, and partnership enquiries are welcome. Please contact us directly for more information.
We currently deliver within the UK. Delivery locations may expand—please check our Shipping Policy for the latest information.
Delivery times vary depending on location and service selected. Estimated delivery times are shown at checkout.
Shipping costs are calculated at checkout based on your location and order size.
International shipping availability is listed on our Shipping Policy page or at checkout.
Yes. Age verification may be required on delivery. Please ensure someone of legal drinking age is available to receive the order.
If a delivery attempt is missed, the courier will usually contact you to rearrange delivery.
Please contact us as soon as possible with your order number and photos of the damage. We’ll review the issue and arrange a replacement or refund where appropriate.
Exchanges may be possible for unopened and eligible items. Please contact customer support for assistance.
Approved refunds are typically processed within 5–10 working days, depending on your payment provider.
Return shipping costs depend on the reason for the return. Faulty or incorrect items will be covered by us.
Yes. You must be of legal drinking age in your country to purchase Ginocello®.
Age confirmation is required before browsing and checkout. Additional checks may take place at checkout or delivery.
This is required to comply with UK alcohol licensing and online sales regulations.
Yes. Ginocello® products are produced and sold in accordance with UK alcohol and consumer protection laws.
Ginocello® uses carefully selected citrus and botanicals sourced for quality and flavour integrity.
We aim to use responsible packaging wherever possible and continually review improvements.
Many Ginocello® expressions are produced in small batches to maintain quality and consistency.
Where possible, Ginocello® works with local and trusted suppliers.
Yes. Ginocello® considers licensing and collaboration opportunities on a case-by-case basis.
Please contact us directly with details about your business and location.
Use of the Ginocello® name or branding is strictly controlled. Please refer to our Brand Usage or Licensing pages.
You can contact us through the website contact form or via our official business email.
IT'S IMPORTANT: We know this can be a little annoying, but it’s important. By entering this site, you confirm that you are of legal drinking age in your country. Further checks may apply at checkout. By continuing, you agree to our Terms of Use and Privacy Policy. Legal requirement UK law requires alcohol retailers to verify age before sale Online alcohol sales must include age confirmation prior to browsing or checkout Failure to verify age may result in legal penalties and restrictions These measures help ensure compliance with UK alcohol licensing regulations
